Suite 170 1402 8th Ave NW Calgary, AB
(403) 262-3447
oradental@live.ca

Cancellation Policy

We understand that it may become necessary to reschedule an appointment. To accommodate the needs of our patients we require two business days’ notice to change your appointment. There will be no charge for your need to change your appointment if you provide us with at least two business days’ notice. This notice allows other patients the opportunity to reserve this time. If you provide us with less than 2 business days notice or if you do not show up for the appointment, a cancellation fee of $50/hour will be charged as set out by the ADA+C fee guide. Sometimes things happen in life that are unforeseen. If it is your first time short notice cancelling or missing an appointment the fee will be waived. However, if it is your second time in a row, or if you have a history of doing this, a cancellation fee will apply. Each situation is different and we realize that family, office emergencies and illness can arise. We will be happy to discuss the details of short notice appointment changes on an individual basis in order to foster a long-lasting relationship that is transparent and is defined by mutual respect and trust.