COVID Letter

Dear Ora Dental Patients,

During the COVID-19 pandemic our priority has always been to provide excellent, sincere and safe dental care. We are following the most current guidelines from the Alberta Dental Association and College (ADA+C) and Alberta Health Services (AHS). Ora Dental continues our commitment to maintaining strict infection control standards. Our health care building continues sanitizing and disinfecting high touch surfaces and high pedestrian foot traffic areas. We want you to be comfortable and confident during your visit to Ora Dental. Please review the following in preparation for your next dental visit:

BEFORE YOUR APPOINTMENT

• You will be asked a series of screening questions before booking your appointment. Only Low COVID-19 Risk Level patients who pass our COVID-19 screening will be seen at our office.
• Consent documents will be emailed to you, or can be found at oradentalcalgary.com.
• We encourage you to bring and wear your own face mask to the dental office.

UPON YOUR ARRIVAL

• Upon arrival call our office (403-262-3447) and let us know that you have arrived. We will make sure our waiting room is not crowded for social distancing and let you know when we are ready to have you come in.
• All accompanying individuals will need to wait in their respective vehicles. Only ONE legal guardian, or a caregiver, will be allowed and they will need to complete screening.
• Have your mask on when entering the office, and we ask that you use hand sanitizer upon entering.
• One of our team members will take your temperature to confirm you do not have a fever and review screening questions.
• We will be maintaining 2 meter physical distancing between individuals.

IN THE DENTAL CHAIR

• Once seated in the dental chair you will be given a pre-procedural mouth rinse.
• Your health care providers will look a little different; we will be taking extra precaution with the necessary PPE as per ADA+C (gowns, masks and plastic face shields).
• We will be keeping your appointment as short as possible with extra precaution.

AFTER YOUR APPOINTMENT

• Hands will need to be sanitized before leaving the operatory.
• You may then head to the front desk to complete any payment or exit forms that are required.

Thank you for your cooperation, and we look forward to seeing you again soon!